The News Minute | December 11, 2014 | 08:11 p.m. ISTAlmost a week after the rape of a 27 year-old woman by a cab-driver of an Uber taxi service, the company which has come under scathing allegations over its security policies has responded over the incident. In a letter released on December 11, the letter from Uber Delhi said “The events of this week have made us reflect on our operations in India and we are immediately undertaking a number of important actions. During this review, we will suspend operations in New Delhi.”The letter also discussed the company’s plan of action for the future .“First, let us acknowledge that we must do better; and we are conducting a full audit of our verification, rider feedback and support processes. We are implementing measures to ensure that critical rider feedback is escalated immediately and immediate action is taken in every instance. We are also re-reviewing rider feedback on every driver partner across India to make sure nothing has been missed.Second, we are assessing all driver screening processes. We are evaluating additional screening options to include background checks on all our driver partners in India above and beyond what is currently required.Third, we will also bring in our global best practices where it would enhance our India safety efforts.Fourth, we will also partner closely with organisations that are championing women’s safety here in New Delhi and around the country.”Following a scrutiny over Uber’s policies in India , other cab services have also been majorly hit across the country. "Safety is our top priority. We are fully committed to partnering with and are in discussions with the government, other transportation organisations and safety experts in India to implement robust solutions to ensure a safe ride.Our efforts will not end there. Uber stands shoulder to shoulder with the cities we serve, and are investing in technology advances to help make cities a safer place.Your support means a lot to us. We will come back better and stronger for the New Delhi community, ready to serve you again.“