Customers from across the world appear to have suffered an outage of YouTube service for around 2 hours Tuesday. Google, which owns YouTube subsequently restored the services, but not before many users took to Twitter to vent their anger over the outage. All services got restored later. One can expect Google to release a detailed report on what transpired, for the benefit of the users and the experts.
Though, according to DownDetector -- an app that keeps track of downtime of websites -- the initial complaints appeared to come from limited geography, in the US and the UK. In the US too, it was only the Western and Eastern parts that appeared to be having this outage issue, as reported by users.
However, after some time, places as far from each other as Canada, India, Australia and Brazil also joined in. A live report, even as the outage was being experienced, indicated that more than 2000 complaints had been received till that time. This was in a period of one hour, while the regular average was not more than 10 in an hour. Users said that the message ‘500 Internal Server Error’ is what was seen on the screen. The outage seemed to have affected YouTube, YouTube TV and YouTube Music.
Apart from this, there were reports of the Google Play Store also throwing up issues and it was not certain if it was the Play Store itself or just the payment channel Google Pay was affected since someone found it was not possible to make a purchase in the app store.
After resolving the issue, TeamYouTube put out a Tweet “We're back! Thanks for all of your patience. If you continue to experience issues, please let us know”. The team had acknowledged earlier that they had received the reports of YouTube being down and they are looking into it.