Swiggy takes on Dunzo, rolls out ‘Swiggy Go’ across Bengaluru

Swiggy also announced that it will be expanding Swiggy Stores, its on-demand delivery service, to Bengaluru and Hyderabad.
Swiggy takes on Dunzo, rolls out ‘Swiggy Go’ across Bengaluru
Swiggy takes on Dunzo, rolls out ‘Swiggy Go’ across Bengaluru

Taking on Dunzo, Bengaluru-based foodtech major Swiggy has rolled out its instant pick up and drop service ‘Swiggy Go’. Currently launched across Bengaluru, Swiggy Go lets users send packages anywhere in the city.

This comes after Swiggy Go was initially rolled out for a few users in the city as part of its Beta testing in August. By 2020, Swiggy Go will be expanded to over 300 cities.

Like Swiggy Stores, Go will be part of the Swiggy app. Similar to the service Dunzo provides, Go can be used to pick up and drop off laundry, get forgotten keys, send lunch boxes from home to office or even deliver documents or parcels to clients.

Swiggy also announced that it has launched Swiggy Stores in Bengaluru and Hyderabad. Swiggy stores, which is its on-demand delivery service, will be rolled out in phases across Bengaluru and Hyderabad. Stores was first launched in Gurugram six months ago.

“Swiggy’s vision is to elevate the quality of life of urban consumers by offering unparalleled convenience. After enabling this with food delivery for five years and stores across the city with Swiggy Stores, Go will open the Swiggy delivery superpower to all consumers in the city,” Sriharsha Majety, CEO, Swiggy, said in a statement.

In Bengaluru, Swiggy will deliver from any store, including more than 300 merchant-partners like Godrej Nature's Basket, Nilgiri's, Organic World, Heads Up For Tails and Nandu’s Chicken.

In Hyderabad, which will launch in two weeks, Swiggy has tied up with close to 200 merchant-partners like Ratnadeep, Ghanshyam, Sneha Chicken, Yellow and Greens and 24 Organic Mantra in addition to delivering from any store a customer chooses in the city.

Both cities will deliver from national partners like Easyday, Heritage Fresh, Spar, Apollo Pharmacy, Healthkart, Ferns N Petals, Licious and FreshToHome. However, pharmacy deliveries will only consist of over the counter medicines.    

All the deliveries for Swiggy Go and Stores will be made by Swiggy’s dedicated fleet. The company says that this will give Swiggy’s delivery partners access to an additional avenue for income. All delivery partners engage with Swiggy on a principle to principle basis and receive life insurance, medical and accident coverage. 

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