Queues shrink as IRCTC website picks up after revamp
news Wednesday, November 26, 2014 - 05:30
The News Minute| October 16, 2014| 09.20 am IST Luck and patience, used to be the two main factors enabling a person to book tickets on IRCTC back in the days, with luck taking precedence. However, after bearing the brunt of all jokes for its slowness and incapacity to handle traffic, the online train ticketing site has shown drastic improvement with the reduction in the number of people queueing up physically at the Southern Railways Passenger Reservation System counters, reported the New Indian Express. Number of tickets booked in PRS counters between 10 and noon have come down from 10,407 in May to 4,121 in August, said reports. Seventy percent tickets are bought online and reasons for this change is because of the change in the speed of the IRCTC website. However, the PRS counters will not be removed slowly as numbers at PRS counters decline, said the report. The trend is not indicative of the entire country where Internet penetration is not quite as high. Even the IRCTC application for android recently launched has received good review and has been downloaded some 5000 times, said Firstpost. A 4.3 on 5 review is good taking in the fact that IRCTC has not been getting many good reviews in the past, said the report.