When Twitter user Bhargav Ranjan ordered food on February 17 on Swiggy, something unexpected happened. The food delivery app showed him that his order was not being picked up from a nearby place in Chennai, but from a restaurant all the way in Rajasthan; and it was being delivered to Bengaluru! What’s more, the estimated time of delivery showed only 12 minutes, whatever the legends about Bengaluru traffic may say.
Bhargav posted a screenshot of the same on Twitter, and what followed was an amusing exchange between him and Swiggy.
Wow @swiggy_in what are you driving? pic.twitter.com/0MlL1cxbZ2
— Bhargav Rajan (@bhargavrajan) February 17, 2019
Swiggy was quick to respond to Bhargav’s tweet in a witty manner. “This seems to be the work of God of mischief Loki,” Swiggy responded, and also assured on a more serious note that the issue was being taken care of.
This seems to be the work of God of mischief Loki In all seriousness, we have highlighted this issue and taken it very seriously and are actively working on to avoid such mishaps in the future. Thank you for bringing this to light for us Hyperion Bon appetite!
— SwiggyCares (@SwiggyCares) February 17, 2019
And when someone else replied to the thread, pointing out that the order was only worth Rs 138 – compared to the trouble Swiggy had initially shown to get it delivered - the company gave another witty response. “We'll fly to the moon and back for our customers!” Swiggy said.
We'll fly to the moon and back for our customers! #Anythingforourcustomers
— SwiggyCares (@SwiggyCares) February 18, 2019
^Zyn pic.twitter.com/vFaTM1RDiH
Many Twitter users had a good laugh at the conversation. Some said that Swiggy seemed to be faster than the Vande Bharat Express, which was recently launched. The locomotive is India’s fastest engine-less train and is also known as Train 18.
Not Driving....flying to be exact.....Rafale ....heard they were coming to Banglore for Aero India Show....they might hv picked up ur order in b/w
— Umang Wadhwa (@coolhunk5l) February 18, 2019
Can't be the new Vande Bharat Express
— XhakaPramukhپراموکھ (@bmwonthenet) February 18, 2019
Yeh toh Vande Bharat train se bhi tez nikla
— Ajeete Raho Beta!! (@ajeete_raho) February 18, 2019
Train 18.
— Amar (@ImmortalizeBoi) February 18, 2019
Rail mantri -HOLD MY BEER
— Rakesh (@robbo1_87) February 18, 2019
Speed it up a bit - x 256
Never knew ISRO was helping bikes from swiggy #isro #swiggy #indiarocks
— Dr. Tejas Pawar (@DrTejasRPawar) February 19, 2019
My Permanent residence is in Rajasthan and I am here in Mumbai for now, if (swiggy)you have started any such service (state to state delivery) let me know yeah.. Just wanted to order from favorite restaurant back there
— JRabari (@JRabari2) February 19, 2019
Finally father of bullet train has arrived. ... so we far advanced than Japan
— Pinky (@pinkeeisin) February 20, 2019
I would be very happy if he gives a lift bcoz i got 5 hour stop in hyderabad en route to Nagpur.
— Raj Karthi (@ronnyraj7) February 18, 2019
Swiggy recently extended its services beyond food delivery and launched Swiggy Stores earlier this month. This service will allow one to order anything from any store across the city. It has initially launched across Gurugram where it will deliver from over 3500 stores across the city.
With the introduction of this feature, Swiggy has positioned itself as a competitor to Dunzo, a concierge app, which started in Bengaluru and is presently available in five cities including Hyderabad.