Bengaluru police have arrested five persons who beat up an online food delivery agent accusing him of delivering food half an hour late on Saturday.
The incident occurred in Domlur Layout in the city. Tilak Kumar, 28, who works as a food delivery driver was found unconscious on the side of a road. He was later taken to a hospital by passers-by. After he recovered, he filed a complaint at the Halasuru police station, as per Deccan Herald.
He accused Krishna, Appu and three others living in Domlur Layout of assaulting him for delivering food late. In his complaint to the police, Tilak stated that the accused had ordered food at around 6:45 pm. When he reached the address near Agarwal Hospital, Krishna and others with him abused him for delay in delivering the order and started assaulting him when he tried to explain.
“They started kicking and punching, and even broke my fingers before snatching the food packets,” Tilak Kumar said in his complaint, as per The Hindu.
Police officials said that Krishna and his associates were employed at a private firm. The group did not want to pay for the food and decided to assault the delivery driver by claiming that he had delivered the food late.
Food delivery drivers are paid by a system of incentives based on the orders they delivered. Both Swiggy and Zomato provide medical insurance for its driver partners and also encourage their drivers to log off from the platform whenever they intend to take a break. However, the drivers work on a gruelling, competitive schedule in order to meet the demands for incentives and to increase their earnings.