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Google investigating global outage of Gmail, Drive and other services

Written by : TNM Staff

Several Google users on Wednesday reported problems with accessing Gmail and other services in large parts of the world. The company said it was investigating the problem.

Many users in Australia, the US, Europe and Asia reported outages with Gmail, Google Maps and Google Drive, The Guardian reported.

In a statement, Google said it was investigating reports of an issue with Gmail. 

"We will provide more information shortly. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour," the company posted on its service website.

Unable to send emails, several users received an error message: "Message could not be sent. Check your network and try again".

Google Maps and Drive also experienced issues.

On its GSuite dashboard, Google first updated acknowledging the problem, which it said needs to be resolved. At 10 15am, it said that it is investigating the issue and that it will provide an update by 13/03/2019 11:14 detailing when we expect to resolve the problem.

“Users will have issues accessing or attaching files in various products. 
This includes Gmail and Drive. Gmail: Attaching or accessing attachments, as well as accessing and saving draft emails and sending emails. Drive: Upload and download of files,” it said.

Google is also yet to ascertain what caused the outage.

According to some reports, Google Maps also seemed to be experiencing issues, where users were seeing a black screen when trying to activate Street View mode. However, Google has not confirmed this issue.

Several users took to Twitter to complain about the outage.

“So apparently Gmail is down in several countries around the world. They should just declare an International Non-Working Holiday #GmailDown”, one user said on Twitter.

“Gmail - did someone forget a semicolon or a closing bracket? Major issues everywhere,” another user tweeted.

With IANS inputs

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