Software glitch on Amazon leads to products being sold for 1 pound
Features Monday, December 15, 2014 - 05:30
The News Minute| December 15, 2014| 7.56 pm IST Amazon UK brought in Christmas a little too early for its customers as a software error led to hundreds of items being sold for just 1 pound on the e-commerce website, according to a report on TOI. According to the report, the technical glitch occurred between 7pm and 8pm on Friday and could also lead to businesses featured on the website to possibly file for bankruptcy if they follow through with the sales. The software problem occurred on its RepricerExpress tool, said the report. The RepricerExpress software automatically reprices items of stock if a cheaper version becomes available elsewhere online and is designed to keep businesses competitive. The items which were sold at these throw away prices were headphones, mattresses, coats and home furntiture, said the report. According to the report a Facebook group has been set up by the sellers who were affected by this technical glitch and have also confirmed that RepricerExpress still has not made it clear how they will be compensated. The report quoted RepricerExpress CEO, Brendan Doherty saying, "I am truly sorry for the distress this has caused our customers. Amazon will not penalise sellers for this error". He further added, "We are continuing to work to identify how this problem occurred and to put measures in place to ensure that it does not happen again,"