Automation Anywhere®, the leader in Robotic Process Automation (RPA), announced on Wednesday that leading consulting firm Frost & Sullivan has awarded the company with the 2019 Global Competitive Strategy Innovation and Leadership Award. Based on an in-depth analysis, Frost & Sullivan recognised Automation Anywhere’s application of AI, advanced analytics, and cognitive sciences to unlock unprecedented productivity and value for global enterprises.
Frost & Sullivan evaluated Automation Anywhere using a scorecard focused on two key criteria – Strategy Innovation and Customer Impact. Automation Anywhere was commended for pioneering the intelligent digital workforce, combining RPA with cognitive capabilities to go beyond other automation solutions and providing actionable insights of a more human nature. Ultimately, Frost & Sullivan concluded that Automation Anywhere’s product performance, combined with customer satisfaction, and its ability to innovate in key areas ahead of its competitors make Automation Anywhere the top recipient for this award.
Key to winning the award was Bot Insight, a solution that provides rich, in-depth business insights and real-time analysis of key performance metrics, such as revenue growth, costs savings, and productivity improvements. Bot Insight eliminates the burden of IT for logging, tagging and visualising data to reduce cost and time to value.
"Automation Anywhere’s vision to build highly intelligent digital workforces with multi-skilled, downloadable, and ready-to-deploy bots and Digital Workers that take clients to the next level of automation is helping drive the industry forward. The company is working to define and transform the future of work," said Nancy Jamison, Principal Analyst, Customer Contact at Frost & Sullivan. "This broadening of the scope of automation by including technology to increase the ‘intelligence’ of its applications sets Automation Anywhere apart from the competition and is attracting partners and customers.
"It is an honour to be recognised for our mission to make work more human through intelligent automation,” said Mihir Shukla, CEO and Co-Founder, Automation Anywhere. “Early on, Automation Anywhere recognised the power of AI-enhanced RPA to enhance customer service, allowing businesses to become more efficient so humans can focus on higher-value work, and improving the customer’s experience. Our platform grows more intelligent every day, helping unleash limitless human creativity to elevate the human enterprise.”
Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer satisfaction and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.