The phone exploded when the owner was riding a bicycle with the phone in the pocket of his trousers.

Xiaomi Redmi Note 4 explodes in users pocket company begins investigation
Atom Tech Shorts Wednesday, August 16, 2017 - 21:06

There have been reports, from time to time, of mobile phones exploding. The latest incident has been reported from India; from Andhra Pradesh, to be precise. And the device involved is the Redmi Note 4, a smartphone from the Chinese phone maker Xiaomi.

According to the report, the phone exploded when the owner of the phone was riding a bicycle and the Xiaomi Redmi Note 4 was inside the pocket of his trousers. According to the details being reported in the media, the onlookers in the village in the East Godavari District of AP, tried pouring water to douse the fire that broke out after the phone exploded but could not control the fire.

The individual, Bhavana Suryakiran, has suffered injuries and is being provided treatment. He has now issued a statement that he is going to sue the phone maker Xiaomi for damages.

Meanwhile, Xiaomi has reacted to the reports in the media and has issued a statement that they would get in touch with the customer and formally take possession of the damaged device and do a thorough investigation.

The owner told the local media that he had bought the phone online from Flipkart just about three weeks earlier and he feels he has been sold a defective product by the company.

While on the subject, it may be relevant to record that a similar incident of a Redmi Note 4 exploding, was reported from Bangalore. However, Xiaomi has explained that the company cannot be held responsible for the mishap, since the owner had used an unauthorized charger.

It has also mentioned that their investigators found the device itself was damaged. Xiaomi has also advised its customers to always use the company recommended chargers to avoid any undesirable consequences.

This comes after the worldwide crisis faced by Samsung, when cases of its Galaxy Note 7 catching fire was reported from multiple locations and the company had to recall the devices from the markets all over.

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