Some users said that it was taking at least 15 minutes to go through contacts and others had no connection at all.

WhatsApp suffers an outage across the globe for the second time this month
Atom WhatsApp Thursday, May 18, 2017 - 09:16

Instant messaging app WhatsApp on Wednesday encountered an outage with users across the globe reporting problems accessing the service.

Issues with the Facebook-owned app, which is used by one billion people worldwide, included sending and receiving messages and logging in, the Independent reported. The outage happened around 12 pm EST

According to monitoring website Down Detector, hundreds of people complained about the outage from Malaysia to Spain, which appeared to have started on late Wednesday evening.

Some users took to Twitter, threatening they would migrate to rival messaging services because of the second outage in as many weeks.

"Around half of complaints (56%) this time around were related to connection issues, while 32% of those who logged problems with the site said they were having trouble receiving messages," Down Detector noted.

Some users said that it was taking at least 15 minutes to go through contacts and others had no connection at all.

Users in Germany and some other European countries also encountered the problem.

The affected users had posted the malfunction cases on social media. Many of them reported later the return to normal service, Xinhua news agency reported.

Other severely affected countries included Belgium, the Netherlands, and Britain.

This is the second time this month that there was an outage in messaging app after it was down for about two hours on May 3. It refused to start up for several users showing ‘connecting…’ for several minutes.

WhatsApp, which was bought by Facebook back in 2014 currently has over a billion active users across the world. 

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