Tough times, but thank you: A bank employee's touching note to customers

Amidst the demonetisation crisis that has hit the masses hard, a bank employee took out some time to  thank his customers and colleagues who have patiently cooperated with the bank in dealing with the same. Little wonder, the post on Facebook is going viral on social media. 

Ramdas Kadavallur -an employee of the South Indian Bank at Keezhsseri village in Malappuram- believes that these are the most difficult times that he has ever had to face in his decade-long career.

“Given that there are no other banks in a radius of around seven kilometres here, around eight villages or so depend on the services of the bank I work in,” he writes. According to Ramdas, people start queuing as early as 5 am or 6 am daily to get their demonetised notes exchanged. 

Ramdas

“A group of youngsters have stepped forward to control the crowds. Many villagers brought us food, even without us asking, as we work late into the night. Though they are themselves tired and restless, they do their best to cooperate with us," he writes.

As a bank officer, he believes he is bound by his duty, rather than sit and bother about whether the sudden decision to ban Rs 500 and Rs 1000 currency notes by the Centre was called for or not.

“Every morning, I start by listening to the complaints, worries and anxieties over this issue. When i consider their problems, mine does not seem very important,” he adds.

He does not forget to mention his gratitude to the supporting staff too. “They have worked harder than I do. By the time, they finish counting the notes deposited, the clock may have already struck midnight. It is because of their sincerity that villagers shower us with respect and love,” he says. 

He even shared pictures of the long queues in front of the bank