For days unknown, she endured harsh rains, the unbearable stench of urine and excreta, with only a bleak hope that unruly motorists wouldnâ€™t splash her with filthy, stagnant rainwater as they speeded past on the Oliphanta Bridge in Secunderabad.
Her terrible plight finally caught the attention of a regional newspaper Eenadu, which published the photo of the elderly woman who had no place to call home except a flimsy shelter made of a tarpaulin sheet beside the bridge. A pithy caption below, explained her ordeal.
But still the unidentified womanâ€™s plight might have gone unnoticed, if a Twitter user had not tweeted a photo of the paper clipping to Minister for Information and Technology, KT Rama Rao, on Wednesday night.
â€” kashmolasudheer@gmai (@kashmolasudheer) August 30, 2017
Within minutes the Minister had replied, directing officials of the Greater Hyderabad Municipal Corporation (GHMC) to shift the elderly woman to a night shelter and give her the care she needed.
The GHMC immediately swung into action and by Thursday afternoon, the woman was taken to a night shelter in Namalgandu, Secunderabad.
GHMC authorities said that the woman, presumed to be 90 years old, was unable to walk.
However, added GHMC Project Director, D Soujanya, who is in charge of the Corporationâ€™s relief and rehabilitation programmes, the elderly woman, did not wish to continue staying at the shelter.
â€śMy colleagues told me that she insisted on leaving the GHMC shelter. She asked us to send her to her relativesâ€™ home in Bhoiguda, and we took her there,â€ť she said.
Minister KTR and the GHMC won much praise on Twitter for their swift action in providing care and attention to the elderly woman.
Well done GHMC staffâ€” Arvind Soni (@Arvindsoni910) August 31, 2017
Great Job Changing Telangana.all credit to @KTRTRSâ€” Kailash Tiwari (@kailasht143) August 31, 2017
Giving a Human touch in work sphere is a crown on Head. Good work the staff of GHMC.â€” S.D.Madhukar (@111_madhu) August 31, 2017
Good job ghmc and ktr garuâ€” KESHAVA RAO GATREDDI (@sivakesav7) August 31, 2017