Many users have complained that the virtual assistant is spitting out errors instead of controlling smart home devices and answering questions.

Googles virtual assistant Home glitch-ridden users complain of indifferent behaviour
Atom Google Monday, June 05, 2017 - 17:30

Google pinned a lot of hope on its virtual assistant 'Home' to take on Amazon's 'Alexa' but it appears that it has gone bonkers with the users reporting indifferent behaviour from 'Home'.

The virtual assistant is spitting out errors instead of controlling smart home devices and answering questions. 

"According to multiple online complaints, there's a Google Home outage affecting a significant portion of users," tech website Android Police reported on Monday.

To know if Home is affected, users need to use a trigger phrase and it will respond with "Hmm, something went wrong. Try again in a few seconds," or "There was a glitch. Try again in a few seconds." 

"Most users say the issues started popping up in the last day or two and today Google Home has a nearly 100% failure rate," the report said.

What is interesting is that other devices with Google Assistant are working fine. 

While some owners reported that a hard reset of 'Home' fixed the issue, many others still had problems after resetting. 

According to a report by Android Authority, Google responded saying that it is aware of the issue and is working on a fix. It is currently asking users for feedback to help detect the root cause.

Google Home was launched in the US in November last year, it was then made available in UK earlier this year and in Canada just a few days ago.

Google announced at the I/O 2017 in May that Google Home will be sold in other countries like Australia, France, Germany and Japan. It also announced plans to add new features like letting people make hands-free voice calls.

(With inputs from IANS)

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