Flix Friday, June 05, 2015 - 05:30
  When it comes to discounts on products, it is hard to beat online shopping portals. From "flat % discounts" to weekly, monthly and even end of season sales along with discount coupons, sometimes the offers that crop up on these websites seem almost good to be true.    That prices of products are at times intentionally raised and a discount is then given on the higher price is a common theory that floats around.    However, a Flipkart customer seems to have witnessed this first hand.    An annoyed Mani Sankar Sen took to Facebook on Thursday  and posted a screenshot of a product available on Flipkart.    The product was a pair of women's sandal. The MRP of the product as written on Flipkart was Rs 799 and Flipkart was giving a "50% off" on the sandals.   The product could be bought for Rs 399. However, on the strap of the sandal was also printed the original price of the product, which surprisingly was not Rs 799 but Rs 399.    Though the printed price on the image of the sandals may not be visible at one glance, Sen seems to have zoomed on the image and figured out the original price.    He posted a screenshot of the page on Flipkart's Facebook page.     "Dear Flipkart Team... When ever we think of online shopping, we definitely check your site first for the product availability. You have built huge brand value in India. But these incidents damage customers' trust factor, as well as your brand value. Please see the picture attached...," a note along with the screenshot read.    Flipkart responded, saying, "Sorry about this Mani. Checking on this... will have this rectified at the earliest."   The post has gone viral with nearly 2,500 shares and 300 comments.    Though some mocked the e-commerce giant by saying that each piece of the pair cost Rs 399 respectively, there were those who felt such schemes were meant to "fool" customers.    Posted by Mani Sankar Sen on Thursday, June 4, 2015 On Friday evening, in a statement Flipkart said: "Flipkart is a marketplace which helps sellers connect with customers across the country. We have investigated the incident and after receiving the full report we have suspended the sellers. Flipkart adopts a zero tolerance policy towards any instances where the seller has sold a product above the MRP stated on the label. When found in violation of our policy, sellers are suspended and further blacklisted. Flipkart takes utmost care in ensuring that product information on the marketplace is not misleading and for this, we rely on our sellers to share correct information with us.”
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