At a time when users complain of issues with their smartphones, which often falls on deaf ears, Cupertino headquartered tech giant Apple has itself come forward and said it has found certain issues with its iPhone X and with the 13-inch MacBook Pro devices. Apple has offered to have the offending components fixed free of charge.
According to a Reuters report, the iPhone X, one of the internal components has apparently failed due to which the touch function on the display screen may not be fully functional. This component will be replaced by the company without the user having to spend any money. The phone got released amidst much fanfare to mark the 10th anniversary of iPhones last year. Following that, there have been three new iPhones released by the company this year.
As far as the MacBook Pro is concerned, the problem, according to Apple is that there may be a failure of the storage and loss of data due to a defect in one of the drives in the device. This too, Apple has said, will be attended to free of cost to the user and the affected drive rectified and the issue eliminated.
Apple has shared these details on its website. It claims in terms of numbers, the MacBook Pro devices with 13-inch display and 128GB and 256GB storage having this defect may not be many.
The last major issue Apple had to face related to the iPhone batteries which it had to undertake to replace, though the issue itself was a result of a new software update.
Another issue that can be cited is the laptop keyboard replacements Apple did, before changing the design of the keyboard in subsequent versions of the device. This was also the MacBook and MacBook Pro models where users complained of the keys making too much noise.